As the professional manufacturer, we would like to provide you 1.6M Zongshen Orchard Tricycle.
Warranty coverage Shopping instructions
Zongshen electric tricycle end user warranty scope and period
The warranty period of the product is calculated from the date of receipt of the receipt. In case of areas without receipt of the
receipt, it is calculated from the date of payment on the platform!
Keep under
warranty
item
|
Part name
|
Maintenance standards
and requirements
|
Triple packet
time
|
Differential
machine
|
Coil burn not caused by overload
nternal sensor failure
|
12 months
|
Lithium electric
motor
|
Coil burn not caused by overload
Internal sensor failure
|
9 months
|
Brushless
controller
|
A performance failure
cannot be fixed
|
12 months
|
Lithium battery
controller
|
A performance failure
cannot be fixed
|
9 months
|
frame
|
A performance failure
Open weldingu
provides maintenance
|
24 months
|
Outer
tyre
|
Drum,sandwich,broken wire Cracked and exposed
wire
|
3 months
|
battery
(Lead-acid/lithium)
|
Leakage,short circuit
The battery has been
Hicassepbled modifisd hy,huma
Damage is not covered by the
warranty
|
Lead-acid battery 1 year
Lithium battery for
3 year
Water battery for
8 months
|
Not guaranteed
|
Paint parts,mileage line,whole car cable,brake pads,brake shoes,
.Front and rear wheel bearings,safety tubes,lamps and bulbs,inner
tubes,reflectors
Gear oil,glass products and other wearing parts,consumables,gifts
|
|
About the invoice
If you need an invoice, it will be issued for you after confirming the receipt. By default, this product will be
issued an ordinary invoice. If you need VAT
Please contact customer service for invoices or branded
invoices.
about the next single production
After placing the order, please confirm the vehicle information (configuration color size, etc.) on the day of the
order, and enter the next day
In the production cycle, due to the nature of the electric tricycle, the factory does not support returns and
exchanges during production scheduling.
If the refund is due to the consumer's personal reasons, the consumer needs to bear the loss of 30% of the order
amount.
If the goods have been shipped, please bear the return freight and total price discount of 30% So please go away
Please be careful not to place orders blindly. This statement takes effect after payment.
Thank you for your cooperation.
About logistics and transportation
The vehicle is shipped after commissioning, dedicated line logistics transportation, carrying the
certificate and maintenance manual.
Due to the coverage of logistics outlets, logistics delivery is limited to urban areas, towns and remote areas
need to be picked up by the delivery station.
Buyers who are not convenient to pick up their own goods, please contact customer service in advance,
and the additional logistics costs need to be paid by the buyer.
After the arrival of the goods, our shop does not include unloading, if the cost of unloading is
borne by the buyer, please understand.
about commodity acceptance
The problems caused by logistics transportation need to be accepted by consumers before signing for the
vehicle problems (appearance bump,
Car accessories, gifts are less, etc.), after the confirmation of the goods signed. If the vehicle has responsibility
at the time of acceptance
Any questions, please contact online customer service in time, provide photos, videos and other verification,
once signed successfully,
Failure to timely acceptance caused by the problem, the shop to provide accessories and after-sales service,
the cost incurred by
Consumers bear. Damaged goods caused by logistics transportation are not included in the scope of refund
(impact)
The exception is the core use function and cannot be fixed).
about maintenance freight
Since the date of receipt calculation, due to quality problems of the warranty parts, one month round trip
freight borne by the store
More than one month in the warranty period by the buyer to bear the freight, non-quality problems and
maintenance costs
The return freight is borne by the customer. (We do not accept collected or self-sent
packages)
Regarding vehicle registration
Due to the differences in the registration policies of various provinces and cities, we cannot guarantee that
the models on the line are in line with the local registration
Standards, if the local need to license please consult the local DMV in advance of the relevant policies, such
as because of the license to ask
We are not responsible for the loss caused by the problem, please
understand!
about battery after-sales
Our vehicles use battery brands for Tianneng batteries, super batteries, etc, to provide national
UNPROFOR services,
During the warranty period, the battery manufacturer is responsible for the three guarantees. In case of
battery failure, contact the seller
After the customer service report, to the battery after-sales service point after testing and maintenance, if
you have other questions, please contact customer service.
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