Kaopu is a professional leader China Closed Three-wheel Pickup manufacturer with high quality and reasonable price. Welcome to contact us.
Warranty coverage Shopping instructions
Zongshen electric tricycle end user warranty scope and period
The warranty period of the product is calculated from the date of receipt of the receipt. In case of areas without
receipt of the receipt, it is calculated from the date of payment on the platform!
Keep under
warranty
item
|
Part name
|
Maintenance standards
and requirements
|
Triple packet
time
|
Differential
machine
|
Coil burn not caused by overload
nternal sensor failure
|
12 months
|
Lithium electric
motor
|
Coil burn not caused by overload
Internal sensor failure
|
9 months
|
Brushless
controller
|
A performance failure
cannot be fixed
|
12 months
|
Lithium battery
controller
|
A performance failure
cannot be fixed
|
9 months
|
frame
|
A performance failure
Open weldingu
provides maintenance
|
24 months
|
Outer
tyre
|
Drum,sandwich,broken wire Cracked and exposed
wire
|
3 months
|
battery
(Lead-acid/lithium)
|
Leakage,short circuit
The battery has been
Hicassepbled modifisd hy,huma
Damage is not covered by the
warranty
|
Lead-acid battery 1 year
Lithium battery for
3 year Water battery for
8 months
|
Not guaranteed
|
Paint parts,mileage line,whole car cable,brake pads,brake shoes,
.Front and rear wheel bearings,safety tubes,lamps and bulbs,inner
tubes,reflectors
Gear oil,glass products and other wearing parts,consumables,gifts
|
|
About invoices
If you need an invoice, it will be issued for you after confirming the receipt. By default, this product will be
issued an ordinary invoice. If you need VAT
Please contact customer service for invoices or branded
invoices.
About the next single output
After placing an order, please confirm the vehicle information (color and size configuration, etc.) on the day of
placing the order.
In the production cycle, due to the nature of the electric tricycle, the factory scheduling process is not
returning & amp; Exchanging supported,
If the refund is made for personal reasons, the consumer shall bear the loss of 30% of the order amount.
If the goods have been delivered, consumers are requested to bear the return freight and the total loss fee
of 30% So please eliminate
The payer should consider carefully not to place an order blindly. This statement will take
effect after payment. Thank you for your cooperation.
About logistics and transportation
After the whole vehicle is debugged, the goods will be delivered, and the leased line will be transported
by logistics. The vehicle will carry the certificate and the Operation and Maintenance Manual.
Due to the coverage of logistics outlets, logistics delivery is only limited to urban areas, villages and towns
and remote areas need to be picked up at delivery stations.
For buyers who are not convenient to pick up, please contact customer service in advance. The
additional logistics costs need to be paid by the buyer,
After the goods arrive, we do not need to unload the goods. If the expenses incurred during
unloading are borne by the buyer, please understand.
About product acceptance
Problems caused by logistics transportation need to be checked and accepted by consumers before
signing for the vehicle (appe arance bump,
With car accessories, gifts, etc.J), sign for the goods after confirmation. If the vehicle is responsible for
acceptance
If you have any questions, please contact the online customer service in time to provide verification
information such as photos and videos. Once the receipt is successful,
For problems caused by failure to check and accept in time, our store cooperates to provide accessories and
after-sales service, and the fees incurred are
Consumer commitment. Product damage caused by logistics is not within the scope of refund (impact)
Except for problems that cannot be fixed when core functions are
used).
About maintenance freight
Calculated from the date of receipt, for warranty accessories due to quality problems, the return freight within one month shall be
borne by our store.
The buyer shall bear the return freight within the warranty period for more than one month, and the maintenance cost for
non-quality problems and
The round-trip freight is borne by the customer. (We refuse to receive parcels paid on arrival or sent
back privately)
About vehicle licensing
Due to differences in licensing policies between provinces and cities, we cannot guarantee that all online models are in line
with local licensing.
Standard. If you need to get on the card, please consult the relevant policies of the local vehicle management office in
advance. If you need to get on the card, please consult the relevant policies of the local vehicle management office in advance.
We are not responsible for the loss caused by the question, please forgive me!
About battery after-sales
Our vehicle battery brands are tianeng battery, AMD buttery, etc, providing nationwide warranty service,
The battery manufacturer is responsible for the Three Guarantees service during the warranty period. In case of battery
failure, contact the seller.
After the customer service report, go to the battery after-sales service point for inspection and repaic If you have any other
questions, please contact customer service.
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