Zongshen Tricycle

Zongshen electric tricycle end user warranty scope and period

The warranty period of the product is calculated from the date of receipt of the receipt. In case of areas without receipt of the receipt, it is calculated from the date of payment on the platform!

Since the date of receipt calculation, due to quality problems of the warranty parts, one month round trip freight borne by the store
More than one month in the warranty period by the buyer to bear the freight, non-quality problems and maintenance costs
The return freight is borne by the customer. (We do not accept collected or self-sent packages)

Due to the differences in the registration policies of various provinces and cities, we cannot guarantee that the models on the line are in line with the local registration
Standards, if the local need to license please consult the local DMV in advance of the relevant policies, such as because of the license to ask
We are not responsible for the loss caused by the problem, please understand!

Our vehicles use battery brands for Tianneng batteries, super batteries, etc,, to provide national UNPROFOR services, During the warranty period, the battery manufacturer is responsible for the three guarantees. In case of battery failure, contact the seller
After the customer service report, to the battery after-sales service point after testing and maintenance, if you have other questions, please contact customer service.

After placing the order, please confirm the vehicle information (configuration color size, etc.) on the day of the order, and enter the next day In the production cycle, due to the nature of the electric tricycle, the factory does not support returns and exchanges during production scheduling.
If the refund is due to the consumer's personal reasons, the consumer needs to bear the loss of 30% of the order amount.
If the goods have been shipped, please bear the return freight and total price discount of 30%. So please go away Please be careful not to place orders blindly. This statement takes effect after payment.
Thank you for your cooperation.

After placing the order, please confirm the vehicle information (configuration color size, etc.) on the day of the order, and enter the next day.
In the production cycle, due to the nature of the electric tricycle, the factory does not support returns and exchanges in the production process. If the refund is due to the consumer's personal reasons, the consumer shall bear the loss of 30% of the order value. If the goods have been shipped, please bear the return freight and total price discount of 30%. So please cancel. Please be careful not to place orders blindly. This statement takes effect after payment. Thank you for your cooperation.

After the debugging of the vehicle delivery, dedicated logistics transportation, carrying the vehicle with the certificate, the use of maintenance manual. Due to the coverage of logistics outlets, logistics delivery is limited to urban areas, towns and remote areas need to be picked up by the delivery station. Buyers who are not convenient to pick up, please contact customer service in advance, and the additional logistics costs need to be paid by the buyer. After the arrival of the goods, the shop does not include unloading, if the cost of unloading is borne by the buyer, please understand.

The problems caused by logistics transportation need to be accepted by consumers before signing for the vehicle problem (appearance bump, bump, bump, etc.). Car accessories, gifts are less, etc.), after the confirmation of the goods signed. If the vehicle has responsibility at the time of acceptance. Any questions, please contact online customer service in time, provide photos, videos and other verification, once signed successfully. Failure to timely acceptance caused by the problem, the shop to provide accessories and after-sales service, the cost incurred by. Consumers bear. Damage caused by logistics transportation is not covered by the return refund (impact. The exception is the core use function and cannot be fixed).
When receiving goods, please pay attention to check whether the product appearance and accessories are complete. If there is any difference, please contact customer service in time. Or delivery logistics, report processing, and note on the receipt, confirm no error, please sign, such as. After payment of logistics problems, please confirm receipt on the platform, the shop does not do secondary compensation, such as normal signing and no remarks. After confirmation and receipt, we will not handle the appearance and missing accessories and other related problems, please understand!